Viomi Ai Water Purifier

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The top-tier model with the fastest purification speed (2L/min), offering both room temperature and hot water (40-99°C). It features a 7-layer filter, customizable temperature and volume settings, and exclusive app support for enhanced control.

Viomi AI Water Purifier Premium Nano+0.1

From:
RM4,799

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A balanced choice with a good purification speed (1.5L/min) and hot water option (40-99°C). It includes a 7-layer filter, customizable temperature and volume settings, and app support for convenient control.

Viomi AI Water Purifier Nano0.1 Hot

From:
RM4,399

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Product Features

Viomi Water Purifier Premium Nano+0_1-04

Viomi Water Purifier Premium Nano+0_1-05

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About Viomi

1) What are the types of product VIOMI offer in Malaysia?
Answer: VIOMI offers a range of smart home appliances in Malaysia focusing on intelligent Smart door lock & Under sink water purifier. Product lineup includes:

2) Where is VIOMI origin?
Answer: VIOMI is a Chinese technology company that specializes in smart home appliances and Internet of Things (IoT) solutions. VIOMI focuses on integrating Internet of Things (IoT) technology into its products, offering smart and connected solutions for everyday home needs.

3) Why do I need a Water Purifier?
Answer: Water sources may contain high levels of sediment, iron rust, bacteria, viruses, parasites, and heavy metals. A water purifier removes these harmful substances, ensuring the water is safe to drink. It also eliminates unpleasant tastes and odors, making the water taste fresher and more appealing. Most importantly, it helps protect your health by reducing the risk of waterborne diseases like diarrhea, cholera, and typhoid

4) What are the unique benefits of using VIOMI Water Purifier as compared to other brand water purifier?
Answer: VIOMI water purifier has outstanding filtration features such as a two-filter system with 5-in-1 + Bamboo charcoal (a total of 7 layers) and AI Nano RO, which produces clean water and retains high-mineral bamboo charcoal in the water. In comparison, other brands use fiber coconut filter layers to improve the taste.
VIOMI offers more advanced AI features compared to other brands, allowing users to customize water volume and temperature through the VIOMI app according to their preferences. The VIOMI app also enables remote monitoring, real-time status display, filter lifespan reminders, and daily drinking records or reminders. Additionally, VIOMI eliminates the risk of internal pipe leaks because it doesn’t require any internal pipes. In contrast, some brands still use internal pipes, which may pose a potential leakage risk.
VIOMI's instant hot heating element provides unlimited hot water. Its slim under-sink design saves space in the kitchen area.

5) What are the health benefits of using a VIOMI water purifier?
Answer: VIOMI water purifiers can remove harmful contaminants such as heavy metals that can cause serious health issues like kidney damage, cognitive impairment, immune dysfunction, and Alzheimer’s disease. VIOMI water purifiers retain essential minerals by using multi-stage filtration to remove impurities while retaining essential minerals like calcium and magnesium. Bamboo charcoal is 100% natural and chemical-free, promoting better drinking habits. It improves water taste, making it fresh and sweet, while the high mineral content enhances water quality.

6) Does the VIOMI water filtration system remove all contaminants?
Answer: VIOMI's filter has a precision of 0.0001 microns, effectively removing all contaminants from the pre-filter stage to the Nano RO level.

7) Can a VIOMI water purifier improve the taste of water?
Answer: Yes, a VIOMI water purifier can greatly enhance the taste of water with its 5-in-1 + Bamboo Charcoal function. The combination of minerals and activated carbon makes the water taste sweeter, while being 100% natural and chemical-free. This unique blend of bamboo minerals can also complement the flavor of coffee or tea, providing an exceptional taste.

8) Does your water purifier have both cold and hot water?
Answer: As of now, VIOMI water purifier under-sink series is only available in Ambient and Hot water temperatures.

9) What are the benefits of RO Water?
Answer: RO Water can remove up to 99% of impurities such as heavy metals and reduce total dissolved solids (TDS) and harmful microorganisms, improving taste, odor, and clarity. RO Water is safe for consumption because it is free from bacteria, viruses, and other harmful pathogens, making it suitable for drinking and cooking. It also removes substances that may contribute to health issues like kidney problems or developmental delays in children.

10) Are VIOMI Water Purifiers Sirim certified?
Answer: Yes, all VIOMI products have been certified safe under SIRIM and other relevant accreditations from the authorities.

11) Are all VIOMI products covered under warranty?
Answer: Yes, VIOMI under-sink water purifiers are covered under a 5-year warranty.

12) Can I continue to use the VIOMI under-sink water purifier after the 5-year warranty coverage ends?
Answer: Yes. Once your warranty coverage ends, you may opt to subscribe to an additional regular service plan.

13) Does the VIOMI Water Purifier come with a regular service plan?
Answer: Yes, VIOMI offers an affordable monthly payment plan that includes 2 or 5 years of regular service, along with a 5-year warranty.

14) What is the advantage of using an under-sink water purifier as compared to a tabletop water purifier?
Answer: The advantage of the VIOMI under-sink water purifier over the tabletop model is that it saves space in the kitchen, allowing users to display other kitchen products. It also makes clean water easily accessible for cooking.

15) My house is using a tabletop water purifier. Can I replace it with a VIOMI under-sink Water Purifier?
Answer: Yes, the VIOMI under-sink water purifier can replace a tabletop model for space-saving purposes, and the installation process is feasible.

16) Is your product suitable for low water pressure in my home?
Answer: The applicable water pressure of the water purifier is 0.1MPa~0.4MPa. If the inlet water pressure exceeds 0.4MPa, it is recommended to install a pressure-reducing valve. If the inlet water pressure is lower than 0.1MPa, a booster pump is needed.

17) Can I install the VIOMI Water Purifier myself, or do I need a professional?
Answer: We recommend hiring a professional installer to avoid voiding your warranty. Don't worry, the VIOMI Water Purifier comes with free installation.

18) Are VIOMI water purifiers coming with free installation? Will there be additional charges?
Answer: VIOMI under-sink Water Purifiers come with free basic installation and may be subject to additional charges depending on the installation requirements.

19) What are the installation criteria of VIOMI under-sink?
Answer: The water purifier is designed to operate with an inlet water pressure between 0.1MPa and 0.4MPa. If the inlet water pressure exceeds 0.4MPa, it is recommended to install a pressure-reducing valve. If the pressure is below 0.1MPa, a booster pump should be installed. The overall dimensions of the machine (length*width*height) are 418 * 142 * 363 mm. There needs to be a power socket (3-hole 220V AC socket x 2) within 1 meter of the installed cabinet, and the exposed power cord is about 1.6 meters. Holes need to be drilled on stainless steel sinks or acrylic countertops. For other types of countertops (such as marble or ceramic), drill the holes in advance with a diameter of Ø 25 ~ 30 mm. It is strictly prohibited to install it in an outdoor environment.

20) Are there any additional costs after purchasing the water purifier?
Answer: Additional costs may apply during the installation process for issues such as the need for a water pressure pump, extra wiring for the plug, or external work required to complete the installation.

21) Does VIOMI Water Purifier come with regular product services?
Answer: Yes, it comes with a 2-year or 5-year regular service plan.

22) What should I do if my water filtration system stops working?
Answer: Just contact VIOMI customer care line: +6010-8801010, and we will provide on-site warranty service.

23) How often do I need to change the filters?
Answer:

The recommended replacement cycle of the 5-in-1 filter element is not more than 12 months.
The recommended replacement cycle of the Nano RO filter element is not more than 60 months.

24) How do I know when it’s time to replace the filter?
Answer: The VIOMI App will show the real-time filtration usage and lifespan percentage display.

25) How can I download the VIOMI Mobile App?
Answer: The VIOMI App is available at the Apple Store, Huawei App Gallery, and Samsung Gallery.

26) How much electricity does a water purifier consume?
Answer: The water purifier has a rated power of 126W; the smart faucet has a rated power of 2100W and a heating power of 2050W. It is an electricity-saving product.

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About Viomi

User FAQ

1. What are the basis principle of Viomi undersink water purifiers?

2. Does Viomi under sink water purifier need to be flushed after replacing the filter?

3. Why do I need a Water Purifier?

4. What is the power consumption of Viomi water purifier?

5. What are the three PE pipes behind Viomi water purifier, and what are their length?

6. Why is there a small amount of bubbles and black water when using for the first time?

7. Does the filter element need to be replaced? How often should it be replaced?

8. Why does the water from the water purifier appear milky white?

9. Why does the APP show that there are records from yesterday when I installed it today?

10. How to install the filter element of the water purifier?

11. The height of my cabinet seems not enough. Can the machine be placed flat?

12. Why is the water output small at first and then gradually increasing?

13. Can’t connect to WIFI

14. Why is there the sound of the motor rotating when making water?

15. Unable to detect when filter element is not installed.

16. After unpacking the newly purchased water purifier, there is water flowing out of the water outlet of the main unit. Does it affect its use?

17. After the machine has been used for a period of time, open the faucet and water will flow out for a while, then stop for about 2 seconds. Why does the water increase from small to large and finally stabilize?

18. Smart faucet is powered on, it will run for 70 seconds before it can produce water normally. Why is this?