S-Coin Terms and Conditions

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S-Coins | TNC S-Coins | TNC

Terms & Conditions:

  1. All applicants for PlusOne® Loyalty Programme will be automatically entitled for S-Coin, except for PlusOne Corporate membership. Each NRIC is allowed to register for one S-Coin Account only.
  2. Every 100 S-Coin is equivalent to One Ringgit Malaysia (RM1.00). The rate may be subjected to change due to unforeseen economic circumstances, prior to change which will be announced 3 days in advance by Senheng.
  3. The amount of S-Coin Account holder accumulated will be recorded in each account holder’s S-Coin Account. When an account holder wishes to redeem a number of S-Coin, the said number of S-Coin will be deducted from the balance last recorded in the S-Coin Account, with the oldest S-Coin earned being deducted first.
  4. All account holders redeeming S-Coin are REQUIRED to be present and to present their IC for verification.
  5. Each payment and/or redemption S-Coin shall be in the denomination of minimum 2,500 (equivalent to RM25).
  6. Account holder(s) must accumulate a minimum of 2,500 (equivalent to RM25) S-Coin to be eligible to redeem and/or make payment, with a maximum redemption of 10,000 (equivalent to RM100) S-Coin per redemption transactions.
  7. PlusOne members (Classic/e-Classic/Lady/AEON/Lazada/Citi) can redeem multiple times with a total of RM100 per week, redemption is limited to a minimum of RM25 and a maximum of RM100 per transaction until the total of RM100 is used up.
  8. PlusOne Gold members (Gold/Lady Gold/ AEON Gold/ AEON Lady Gold) can redeem a total of RM200 per week, redemption is limited to a minimum of RM25 and a maximum of RM100 per transaction until the total of RM200 is used up.
  9. PlusOne Basic membership are required to convert their membership to Classic/e-Classic/Lady in order to redeem S-Coin with a total of RM100 per week, redemption is limited to a minimum of RM25 and a maximum of RM100 per transaction until the total of RM100 is used up.
  10. The above clause 5, 6, 7, 8 and 9 will subject to changes for certain special campaigns and selected models from time to time.
  11. All applicable taxes on S-Coin, e-vouchers or services in connection with the S-Coin Programme will be the responsibility of the account holder.
  12. S-Coin is NOT convertible to cash.
  13. S-Coin CANNOT be used to pay replacement warranty, screen crack warranty, bills, reload prepaid plans, purchase gift cards and/or pay for purchases made on Senheng online stores.
  14. Any S-Coin which is not used by the account holder within 24 months from the date of issue will automatically expire, and be deducted from the S-Coin Account. In the event of any discrepancies, the records from Senheng as to the account holder’s balance of S-Coin will be final and binding.
  15. The manner and number of ways in which S-Coin may be earned shall be determined by Senheng from time to time at its absolute discretion.
  16. If an account holder is found to be abusing, permitting the abuse, and/or breaching of the Terms & Conditions herein, Senheng reserves the absolute right and discretion to suspend the account and/or remove or suspend the S-Coin accumulated without prior notice.
  17. Account holder(s) can choose to leave the Programme at any time. By leaving the Programme, account holder(s) waive the right to any S-Coin that has already accrued or issued.
  18. All decisions by Senheng are final, conclusive and binding. No correspondence or claims shall be entertained.
  19. Senheng reserves the right to change, modify and/or amend the Terms & Conditions herein at any time without prior notice.

Terms & Conditions:
RedeemPLUS+

  1. The S-Coin RedeemPLUS+ is a Special Campaign, tied to S-Coin Terms & Conditions, with clauses below substituting clause 6, 7, 8 and 9.
  2. S-Coin RedeemPLUS+ Special Campaign starts from 1st March 2022 until further notice.
  3. Account holder(s) i.e. PlusOne members (Classic/e-Classic/Lady/AEON/Lazada/Citi) and PlusOne Gold members (Gold/Lady Gold/ AEON Gold/ AEON Lady Gold), MUST accumulate a minimum of 2,500 (equivalent to RM25) S-Coin to be eligible for redemption.
  4. Account holder(s) can redeem up to 10% of S-Coin of their total purchase, with a minimum purchase of RM2000.
  5. Account holder(s) can redeem multiple times, with a maximum redemption of 300,000 (equivalent to RM3000) S-Coin per day.
  6. Redemption is limited to a minimum of 2,500 (equivalent to RM25) S-Coin and a maximum of 300,000 (equivalent to RM3000) S-Coin per transaction, until the limit of 300,000 (equivalent to RM3000) S-Coin is used up.
  7. Brands excluded from the S-Coin RedeemPLUS+ Special Campaign are Apple, Dyson and Xiaomi.
  8. S-Coin redemption under S-Coin RedeemPLUS+ Special Campaign cannot be utilized with Member’s Day Voucher and Staff Voucher in the store.
  9. Senheng reserves the right to change these Terms & Conditions at any time without prior notice.