Digi Plusone Connect

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Dear valued customers,

We wish to inform you that, due to unforeseen circumstances, the Senheng PlusOne Connect prepaid plan will no longer be made available at Senheng stores, beginning from 14 January 2022. Your current PlusOne Connect prepaid plan that you are subscribing will also become inactive by 28 February 2022.

To enable you to enjoy continued service, we are offering you an option to subscribe to Digi Prepaid Next with a preassigned new mobile number before 21 January 2022. Digi Prepaid NEXT offers you free 3GB data and unlimited Social (Facebook, Twitter and Instagram), which is valid for 30 days upon activation.

To request for Digi Prepaid Next, you may fill up the Digi prescribed form in https://forms.office.com/r/08CwdbfhkW before 21 January 2022. A Digi Prepaid NEXT starter pack will be delivered to the address that you have indicated in the application form by 15 February 2022.  Please perform the first call activation before 28 February 2022 and to enjoy Digi Prepaid NEXT service.

As our valued customer, we are also offering you additional free RM30 internet credit per month to be given to your Digi Prepaid NEXT line for up to 6 months as long as your line remains active.  You may use the free internet credit to purchase any Digi Prepaid NEXT internet plans that suits your needs via MyDigi or UMB *128#. For more information, please visit https://www.digi.com.my/prepaid/next.

The unutilized credit balance under your current PlusOne Connect prepaid number will no longer be available once your PlusOne Connect plan becomes inactive on 28 February 2022. The unutilized credit balance in your PlusOne Connect account recorded in Digi’s system as at 28 February 2022 will be transferred to your new Digi Prepaid NEXT account by 31 March 2022.

However, if you do not wish to subscribe to Digi Prepaid Next, we would encourage you to utilize all your credit balance under your PlusOne Connect prepaid plan before 28 February 2022.

Please do contact us at hello@tapp.my should you require any assistance in receiving your Digi Prepaid NEXT starter pack. We look forward to assisting you in any way we can.

Thank you

Kepada pelanggan yang dihormati,

Di atas perkara yang tidak dapat dielakkan, kami akan menghentikan segala penjualan Pra-Bayar Senheng PlusOne Connect bermula 14 Januari 2022 dan menamatkan perkhidmatan servis pra-bayar anda pada 28 Februari 2022. Bagi membolehkan anda meneruskan perkhidmatan servis pra-bayar, kami menawarkan anda pelan Digi Prepaid NEXT berserta nombor baru yang anda perlu memohon sebelum 21 Januari 2022. SIM Digi Prepaid NEXT ini ditawarkan dengan 3GB percuma data dan juga perkhidmatan Sosial (Facebook, Twitter dan Instagram) tanpa had, dan ia boleh digunakan selama 30 hari selepas dari tarikh pengaktifan.

Jika anda berminat untuk mendapatkan Digi Prepaid NEXT, anda perlu mengisi borang https://forms.office.com/r/08CwdbfhkW sebelum 21 Januari 2022. SIM Prepaid NEXT ini akan dihantar kepada alamat yang telah di isikan oleh anda pada 15 Februari 2022. Setelah anda menerima SIM ini, anda perlu mengaktifkanya sebelum 28 Februari 2022.

Selain itu, kami juga menawarkan tambahan RM30 internet percuma setiap bulan, sehingga bulan yang ke 6 untuk Digi Prepaid NEXT anda selagi anda masih aktif menggunakan SIM ini. Anda boleh menggunakan internet ini untuk menebus mana mana plan internet yang tersedia melalui applikasi MyDigi atau UMB *128#. Maklumat lanjut di https://www.digi.com.my/prepaid/next

Baki kredit  anda di SIM PlusOne Connect yang tidak dihabiskan tidak akan dapat ditebus semula setelah servis ini ditamatkan pada 28 Februari 2022. Setelah anda mengaktifkan Digi Prepaid NEXT, baki kredit tersebut akan dipindahkan dari SIM lama PlusOne Connect ke Prepaid NEXT sebelum 31 Mac 2022.

Jika anda tidak berminat untuk mendapatkan Digi Prepaid NEXT, kami menggalakkan anda untuk meggunakan sepenuhnya baki kredit yang tersedia di SIM  PlusOne Connect anda sebelum 28 Februari 2022.

Sila hubungi kami di hello@tapp.my jika anda mempunyai sebarang soalan berkenaan penamatan khidmat PlusOne Connect dan pemindahan SIM ini kepada Digi Prepaid NEXT. Kami akan membalas segala pertanyaan secepat yang mungkin.

Sekian,

Terima kasih

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