Dear valued customers,
We wish to inform you that, due to unforeseen circumstances, the Senheng PlusOne Connect prepaid plan will no longer be made available at Senheng stores, beginning from 14 January 2022. Your current PlusOne Connect prepaid plan that you are subscribing will also become inactive by 28 February 2022.
To enable you to enjoy continued service, we are offering you an option to subscribe to Digi Prepaid Next with a preassigned new mobile number before 21 January 2022. Digi Prepaid NEXT offers you free 3GB data and unlimited Social (Facebook, Twitter and Instagram), which is valid for 30 days upon activation.
To request for Digi Prepaid Next, you may fill up the Digi prescribed form in https://forms.office.com/r/08CwdbfhkW before 21 January 2022. A Digi Prepaid NEXT starter pack will be delivered to the address that you have indicated in the application form by 15 February 2022. Please perform the first call activation before 28 February 2022 and to enjoy Digi Prepaid NEXT service.
As our valued customer, we are also offering you additional free RM30 internet credit per month to be given to your Digi Prepaid NEXT line for up to 6 months as long as your line remains active. You may use the free internet credit to purchase any Digi Prepaid NEXT internet plans that suits your needs via MyDigi or UMB *128#. For more information, please visit https://www.digi.com.my/prepaid/next.
The unutilized credit balance under your current PlusOne Connect prepaid number will no longer be available once your PlusOne Connect plan becomes inactive on 28 February 2022. The unutilized credit balance in your PlusOne Connect account recorded in Digi’s system as at 28 February 2022 will be transferred to your new Digi Prepaid NEXT account by 31 March 2022.
However, if you do not wish to subscribe to Digi Prepaid Next, we would encourage you to utilize all your credit balance under your PlusOne Connect prepaid plan before 28 February 2022.
Please do contact us at email@example.com should you require any assistance in receiving your Digi Prepaid NEXT starter pack. We look forward to assisting you in any way we can.