Microsoft

  • The Microsoft Surface Laptop 4 Pre-order Campaign ("Campaign") is organised by Senheng Electric (KL) Sdn. Bhd ("Senheng"). The terms and conditions and the Privacy Policy posted on this site will be construed as the terms and conditions ("Terms and Conditions") of this Campaign on which Senheng offers you ("Customer") access to and use of this site for the purposes of this Campaign.
  • By participating in the Campaign and with every purchase of Microsoft Surface Laptop 4 at Senheng.com.my, customer will be entitled for one unit (1) of Surface Arc Mouse, one unit (1) of Elastic Organizer Sleevee, and one unit (1) of TWS Earbuds. This Microsoft Surface Laptop 4 Pre-order campaign is limited to first come, first served basis and while stocks last.

Duration:

  • The Pre-order Campaign will run from 19th May 2021, 00:00:00 to 7th Jun 2021, 23:59:59. Senheng reserves the right to shorten, extend or cancel the Campaign Period without prior notice.

Eligibility:

  • The Promotion is open to all Malaysian Citizens of 18 years old and above (as at 19th May 2021 with Malaysia Identity Card; except Senheng’s employees (and their immediate families), its related agencies, retailers and dealers.
  • One Customer is only entitled to order one (1) unit of Microsoft Surface Laptop 4 only.

Payment:

  • Customer acknowledges, understands and agrees that all transactions are between Customer and iPay88.
  • Customer is not allowed to cancel the order, change the selected device color or model and the selected store once Customer has successfully completed and confirmed the transaction via iPay88.

Delivery & Collection:

  • The collection period of the Microsoft Surface Laptop 4 will be from 8th Jun 2021 onward.

Privacy:

  • By providing Customer's personal data, Customer is indicating that he/she has read, understood and agreed that his/her personal data will be recorded, stored or otherwise processed in accordance to Senheng's Privacy Policy available at https://www.senheng.com.my/privacy-notice
  • Senheng Electric (KL) Sdn Bhd reserves the right to change or revise or any part thereof or any part of the applicable terms and conditions from time to time, with or without any prior notice.

FAQs:

  • P1 Benefit:
    • (P1 - EXTRA 1 YEAR WARRANTY) How can I enjoy extra 1 year warranty?
      • New Member = You need to sign up for our P1 membership (here) and pay a membership fee of RM12. Upon successful sign up, login to your account and start to make the purchase in order to ensure that your first sales entitles for the Extra 1 Year Warranty.
      • Existing Member = You need to ensure that you login to your account and start to make purchase in order to ensure that your purchase entitles for the Extra 1 Year Warranty.
  • Warranty:
    • What is the warranty for this Microsoft Surface Laptop 4?
      • Non P1 member = Customer who is non P1 member will only entitle 1-year manufacturer warranty for smartphone in this campaign.
      • P1 member = Customer who is already an active P1 member will enjoy 1-year manufacturer warranty, and on top, addition 1-year P1 warranty from Senheng (1 year + 1 year) for laptop in this campaign.
    • After purchasing the first sales and receiving my device, how do I activate the warranty?
        The warranty of the device will start after the order has been invoiced and as of when the device has been activated.
    • Can I change the device color during store pick up?
        Yes, you can. Just inform our sales partner for the change of colour and they'll assist you with the exchange process. However, it is strongly dependent on stocks availability.
  • Payment:
    • (0% INTEREST INSTALMENT) Can I pay the balance amount of my purchase via Instalment?
      • Yes, you can pay RM300 deposit through our website and make balance payment at our nationwide showrooms for up to 36 months 0% Interest Instalment payment via all major banks.
        Eg. You have paid RM300 via online purchase for pre-order, and you will only need to make balance payment at our nationside showrooms.
  • Others:
    • (ACCESSORIES) During store pick-up, can I purchase Microsoft Surface Laptop 4 related accessories?
      • Yes you can, all you need to do is to speak to our in-store sales personnel or call to Customer Care Centre for any inquries.
    • (VCARE) What is VCARE?
      • VCare is an optional extended warranty provided by Senheng for our P1 members. The extended warranty cover an additional 2 years on top of all warranty stated above, meaning a total of 4 years warranty coverage for Microsoft Surface Laptop 4. However, P1 members are required to purchase VCare in order to extend the warranty during purchase.
    • (VCARE) During store pick-up, can I purchase V-Care for Microsoft Surface Laptop 4?
      • Yes you can, however during your purchase, you need to ensure that you login to your P1 account to make the purchase. Any P1 sign-up during store pick-up, benefits will not be extended to the purchase. Same applies on V-Care purchase.
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  • Available for the first 200 eligible customers in Malaysia, with purchase of a Surface Pro, Surface Book, Surface Laptop, or Surface Go of any model at participating retailers between 15 May and 30 June 2020.
  • Must be 18 years or older to participate.
  • #MyNewSurface post requirements to eligible:
    • Follow Surface social channels on Facebook (Surface (MY) ), Instagram (@surface_my ) or Twitter (@malaysiasurface ).
    • Share a picture or video of yourself with your new Surface on social media.
    • Tag one of our social channel handles and include #MyNewSurface and #sponsored in your post by 30 June 2020.
  • Social media account settings must be set as public so we can see your posts.
    • If eligible, we will contact you via Direct Message on the social channel you've posted on to obtain your proof of purchase.
    • Upon receipt of proof of purchase, you'll receive a RM15.00 Grab Food Voucher via Direct Message within 5 business days.
    • Your post may be shared on a Microsoft social media site. Your post may not contain, as determined by us in sole and absolute discretion, any content that is obscene or offensive, violent, defamatory, disparaging or illegal, or that promotes alcohol, illegal drugs, tobacco or particular political agenda, or that communicates messages that may reflect negatively on the goodwill of Microsoft.
    • This promotion is in no way sponsored, endorsed or administered by or associated with Instagram, Facebook or Twitter.
    • Limited to one voucher per person. Void where prohibited or restricted by law. May not be transferred or redeemed for cash.
    • Microsoft reserves the right to modify or discontinue offers at any time. Other terms, exclusions and limits may apply.
    • For additional questions, please reach out to us on Facebook Messenger: http://m.me/surfacemalaysia .

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