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Original Products Official Warranty

The HUAWEI MateStation S and MatePad WiFi Pre-order Campaign ("Campaign") is organised by Senheng Electric (KL) Sdn. Bhd ("Senheng"). The terms and conditions and the Privacy Policy posted on this site will be construed as the terms and conditions ("Terms and Conditions") of this Campaign on which Senheng offers you ("Customer") access to and use of this site for the purposes of this Campaign.
By participating in the Campaign and with every purchase of HUAWEI MateStation S at Senheng.com.my, customer will be entitled for one unit (1) of HUAWEI Keyboard, one unit (1) of HUAWEI Mouse, and one unit (1) of HUAWEI Giftset. Every purchase of New HUAWEI MatePad WiFi at Senheng.com.my, customer will be entitled for one unit (1) of HUAWEI MatePad Keyboard, and one unit (1) of Entertainment Gift Package. This HUAWEI New Arrival Sale Campaign is limited to first come, first served basis and while stocks last.

Duration:

The Pre-order Campaign will run from 16th Mar 2021, 00:00:00 to 19th Mar 2021, 23:59:59. Senheng reserves the right to shorten, extend or cancel the Campaign Period without prior notice.

Eligibility:

The Promotion is open to all Malaysian Citizens of 18 years old and above (as at 16th Mar 2021 with Malaysia Identity Card; except Senheng’s employees (and their immediate families), its related agencies, retailers and dealers.
One Customer is only entitled to order one (1) unit of HUAWEI MateStation S OR MatePad WiFi only.

Payment:

Customer acknowledges, understands and agrees that all transactions are between Customer and iPay88.
Customer is not allowed to cancel the order, change the selected device color or model and the selected store once Customer has successfully completed and confirmed the transaction via iPay88.

Duration:

The collection period of the HUAWEI MateStation S will be from 23rd March 2021 onward. Collection period of the MatePad WiFi will be from 26th March 2021 onward.

Privacy:

By providing Customer's personal data, Customer is indicating that he/she has read, understood and agreed that his/her personal data will be recorded, stored or otherwise processed in accordance to Senheng's Privacy Policy available at https://www.Senheng.com.my/privacy-notice
Senheng Electric (KL) Sdn Bhd reserves the right to change or revise or any part thereof or any part of the applicable terms and conditions from time to time, with or without any prior notice.

FAQs:

P1 Benefit:
- (P1 - EXTRA 1 YEAR WARRANTY) How can I enjoy extra 1 year warranty?
  - New Member = You need to sign up for our P1 membership (here) and pay a membership fee of RM12. Upon successful sign up, login to your account and start to make the purchase in order to ensure that your first sales entitles for the Extra 1 Year Warranty.
  - Existing Member = You need to ensure that you login to your account and start to make purchase in order to ensure that your purchase entitles for the Extra 1 Year Warranty.
Warranty:
- What is the warranty for this HUAWEI MateStation S and MatePad WiFi Pre-order?
  - Non P1 member = Customer who is non P1 member will only entitle 1-year manufacturer warranty for smartphone in this campaign.
  - P1 member = Customer who is already an active P1 member will enjoy 1-year manufacturer warranty, and on top, addition 1-year P1 warranty from Senheng (1 year + 1 year) for desktop or tablet in this campaign.
- After purchasing the first sales and receiving my device, how do I activate the warranty?
  - The warranty of the device will start after the order has been invoiced and as of when the device has been activated.
- Can I change the device color during store pick up?
  - Yes, you can. Just inform our sales partner for the change of colour and they'll assist you with the exchange process. However, it is strongly dependent on stocks availability.
Payment:
- (0% INTEREST INSTALMENT) Can I pay the balance amount of my purchase via Instalment?
  - Yes, you can pay RM300 deposit through our website and make balance payment at our nationwide showrooms for up to 36 months 0% Interest Instalment payment via all major banks.
  - Eg. You have paid RM300 via online purchase for pre-order, and you will only need to make balance payment at our nationside showrooms.
Others:
- (ACCESSORIES) During store pick-up, can I purchase HUAWEI MateStation S and MatePad WiFi related accessories?
  - Yes you can, all you need to do is to speak to our in-store sales personnel or call to Customer Care Centre for any inquries.
- (VCARE) What is VCARE?
  - VCare is an optional extended warranty provided by Senheng for our P1 members. The extended warranty cover an additional 2 years on top of all warranty stated above, meaning a total of 4 years warranty coverage forHUAWEI MateBook D14 (i5). However, P1 members are required to purchase VCare in order to extend the warranty during purchase.
- (VCARE) During store pick-up, can I purchase V-Care for HUAWEI MateStation S and MatePad WiFi?
  - Yes you can, however during your purchase, you need to ensure that you login to your P1 account to make the purchase. Any P1 sign-up during store pick-up, benefits will not be extended to the purchase. Same applies on V-Care purchase.

HUAWEI 1-Day Special Deal

Ending in

New Arrival

Each Huawei Product (of the same serial number) purchased is entitled to receive one (1) unit of the corresponding Premium Gift only.
Huawei reserves the right to change the Premium Gift with gifts of similar value without prior notification at its sole and absolute discretion. Decisions by Huawei will be final and no appeals will be entertained.
All Premium Gifts is not exchangeable for cash or item, and are non-transferable.
All Premium Gifts is available on a first-come-first-served basis, while stocks last.
All Premium Gift available under this pomotion is not covered by warranty of Huawei.
Huawei assumes no liability or responsibility in respect to defect or deficiency of the Premium Gift or the nature/consumption of the Premium Gift and will not entertain any direct correspondence with anyone in this regard.
Huawei reserves the right to disqualify Customer that does not comply with the terms and conditions herein.

Promotion Mechanism (B): Lucky Draw Event (ONLY Valid for purchase & Invoiced during 29th January 2021- 28th February 2021)
Purchase any of the participating model within the campaign period, and Log into https://huaweicny2021.com to participate the Lucky Draw! *Scroll below for further details
*FG quantity here is for all participating channel, including but not limited to Senheng and senQ customers

Lucky Draw Prize Winners Announcement:

Winners of Lucky Draw Prize are determined by a randomized draw conducted by Organiser from the Eligible Entries. Organiser’s draw results are final and no correspondence or appeals will be entertained.
All winners of Lucky Draw Prize will be announced on the Huawei Mobile MY Facebook https://www.facebook.com/huaweimobile/ on 15th March 2021 (“Winner Announcement”).

How to Participate:

After purchasing selected Huawei products within the Campaign period, participant will be required to login to https://huaweicny2021.com in order to participate the event.
Participant is required to (i) complete simple question (ii) select their purchase model & insert Serial Number 1 (IMEI2 or S/N 2 will deemed invalid entry for Lucky Draw), (iii) provide all latest and accurate personal details, and (iv) attach an image of the proof of purchase (Invoice copy retrieve from Senheng Apps)
Each Customer’s participation is recorded with their identity card (NRIC) or passport number, hence, is only allowed to submit a maximum of five (5) entries during the campaign period.
Any information provided found to be incomplete, misleading or inaccurate, the submission shall be deem invalid and the Participate will not be eligible for the lucky draw chance.