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RHB BANK BERHAD
PLUSONE® CREDIT CARD
TERMS AND CONDITIONS |
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| 1. |
All the expressions herein shall have the same meanings as set out in the RHB Credit Card Services VISA Card/MasterCard Cardholder Agreement except where the context otherwise requires or where expressly stated in to the contrary:-
“P1(RM)” means PlusOne® Ringgit Malaysia, and one P1(RM) (P1(RM)1) is equivalent to Ringgit Malaysia One (RM1).
“P1(RM) Reward Program” means the program under which PlusOne® Cardholders are awarded with P1(RM) in respect of purchases made with the PlusOne® Credit Card.
“PlusOne® Cardholder” means the holder of a PlusOne® Credit Card, and includes both principal and supplementary cardholders unless otherwise stated.
“PlusOne® Credit Card” means the Visa Cards and MasterCard Cards issued by RHB Bank which includes the PlusOne® logo imprinted thereon and/or any other name, logo and/or trademark as may be determined by RHB Bank from time to time.
“PlusOne® Merchants” means retail outlets which have agreed to participate in the P1(RM) Reward Program.
“Related Corporation” shall have the same meaning under Section 6 of the Companies Act, 1965.
“Senheng® ” means Senheng® Electric (KL) Sdn Bhd (296691-X), a private limited company incorporated in Malaysia and having its registered office at 44B, Jalan Pandan 3/2, Pandan Jaya, 55100 Kuala Lumpur. |
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| 2. |
The P1(RM) Reward Program is applicable to the principal and supplementary PlusOne® Cardholders with active and good conduct of account. The PlusOne® Cardholder shall not be entitled to participate in any other reward programs offered by RHB Bank with respect to the credit cards issued by RHB Bank other than the PlusOne® Credit Card. Further, holders of credit cards issued by RHB Bank other than the PlusOne® Credit Card shall not be entitled to the P1(RM) Reward Program unless determined otherwise by RHB Bank. |
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| 3. |
Products purchased from any retail outlet of Senheng® and/or its Related Corporations with the PlusOne® Credit Card will be automatically granted a further one (1) year warranty over and above the initial product warranty granted by the manufacturer of the products (if any). Senheng® and/or its Related Corporations reserve the right to terminate or vary this benefit at any time and from time to time.
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| 4. |
Subject to the terms herein, P1(RM) will be awarded to PlusOne® Cardholders in the following manner: - |
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| a) |
In respect of purchases made with the PlusOne® Credit Card at any retail outlet of Senheng® or its Related Corporation, P1(RM) equivalent to two percent (2%) of the purchase amount will be awarded to the PlusOne® Cardholder; |
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| b) |
In respect of purchases made with the PlusOne® Credit Card at any outlet of PlusOne® Merchants, P1(RM) will be awarded to the PlusOne® Cardholder based on the purchase amount, in percentages to be determined by RHB from time to time. Provided always that the percentage determined by RHB shall be higher than 0.5% at all times; and |
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| c) |
In respect of purchases made with the PlusOne® Credit Card at any outlet of merchants other than PlusOne® Merchants and Cash Advances, P1(RM) equivalent to zero point five percent (0.5%) of the transaction amount will be awarded to the PlusOne® Cardholder. |
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RHB Bank shall have the right at its sole and absolute discretion to modify or alter the percentages stated above without prior notice to the PlusOne® Cardholders and such modifications and alterations shall be effective on such date or dates as shall be determined solely by RHB Bank.
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| 5. |
P1(RM) is awarded based on rounded down of two (2) decimal points of the transacted amount. Below are some examples:-
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RM11.545 = P1(RM)11.54
RM11.549 = P1(RM)11.54 |
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| 6. |
P1(RM) accumulated by supplementary PlusOne® Cardholders will be credited into the PlusOne® Credit Card account of the principal PlusOne® Cardholder. |
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| 7. |
No P1(RM) will be awarded in respect of any outstanding balance transferred by the PlusOne® Cardholder from any other credit card account to the PlusOne® Credit Card account under the RHB Bank Smart Move Programme or similar programme of whatever name called. |
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| 8. |
P1(RM) is valid for a period of two (2) calendar years (inclusive of the calendar year in which it is awarded) ending on 31 December in the second calendar year. Any P1(RM) which is not redeemed by its expiry date shall be automatically cancelled and no refund, extension or compensation will be given by RHB Bank. For example,
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P1(RM) acquired on 1 January 2006 will expire on 31 December 2007.
P1(RM) acquired on 31 December 2006 will expire on 31 December 2007. |
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| 9. |
Any remaining P1(RM) shall immediately cease to be valid upon the cancellation of the PlusOne® Credit Card. No refund, extension or compensation will be given by RHB Bank. |
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| 10. |
The amount of P1(RM) and the validity period thereof will be indicated on the statement of account posted to PlusOne® Cardholders monthly. PlusOne® Cardholders may call the RHB Customer Care Centre at 03-9206 8118 for Peninsular Malaysia (24 hours, 7 days a week) or 082-276 118 for Sabah and Sarawak (7am to 7pm daily), to make enquiries in relation to P1(RM). In addition, PlusOne® Cardholders may also enquire the amount of P1(RM) in the PlusOne® Credit Card account of the principal PlusOne® Cardholder at any outlet of Senheng® or its Related Corporations. |
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| 11. |
Valid P1(RM) may be redeemed only by the principal PlusOne® Cardholder during his/her lifetime, in blocks of P1(RM)50.00 for any item sold at any retail outlet of Senheng® or its Related Corporations in Malaysia, subject to availability of stock. Redemption is valid with vouchers, discounts or other promotions offered by Senheng® or its Related Corporation. One P1(RM) shall be equivalent to Ringgit Malaysia One. For example, P1(RM)50 can be redeemed to pay the monetary value of Ringgit Malaysia Fifty. |
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| 12. |
The principal PlusOne® Cardholder shall utilize the maximum amount of P1(RM) that can be utilized for every redemption. The principal PlusOne® Cardholder shall not be entitled to request to utilize only part of the amount of P1(RM) available for redemption. For example, if there is P1(RM)200 available in the PlusOne® Credit Card account and the purchase price of a product is RM180.00, the principal PlusOne® Cardholder must utilize P1(RM)150 to effect redemption of the said product. The principal PlusOne® Cardholder may not utilize only P1(RM)50 or P1(RM)100 to effect the redemption of the said product. |
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| 13. |
Senheng® or its Related Corporation and/or RHB Bank shall be entitled to require the principal PlusOne® Cardholder to produce proof of his/her identification prior to permitting the redemption of P1(RM) for the purpose of off-setting the purchase price of the product to be purchased from Senheng® or its Related Corporation. |
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| 14. |
RHB Bank shall not be responsible for any unauthorized redemption or any other transaction involving the P1(RM) howsoever arising. |
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| 15. |
Once a proposed redemption is approved by RHB Bank, the equivalent amount of P1(RM) which the PlusOne® Cardholder wish to redeem will be deducted from the total P1(RM) in the PlusOne® Credit Card account of the principal PlusOne® Cardholder. The records kept by RHB Bank shall be conclusive evidence of the amount of P1(RM) in the PlusOne® Credit Card account at the point of redemption. RHB Bank does not represent and warrant that the entire P1(RM) accumulated prior to a proposed redemption is immediately available for redemption. The PlusOne® Cardholder acknowledges that there is a lapse of time between a charge transacted using the PlusOne® Credit Card and the crediting of the P1(RM) into his/her account. |
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| 16. |
Any excess in the purchase price of the product which the PlusOne® Cardholder wish to purchase from Senheng or its Related Corporation, after deducting the approved redemption amount, shall be paid by the principal PlusOne® Cardholder to Senheng® or its Related Corporation. |
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| 17. |
RHB Bank gives no representation or warranty with respect to any products or services sold by Senheng® and its Related Corporation. In particular, RHB Bank gives no warranty with respect to the quality of the products sold by Senheng® and its Related Corporation or their suitability for any purpose. Notwithstanding any provisions to the contrary hereincontained, any dispute concerning goods or services purchased from Senheng® and/or its Related Corporation shall be settled between the PlusOne® Cardholder and Senheng® and/or its Related Corporation. RHB Bank will bear no responsibility for resolving such disputes or for the dispute itself. |
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| 18. |
RHB Bank shall not be responsible or liable for any inconvenience, loss or damage suffered by a PlusOne® Cardholder as a consequence of, and without limitation to, the following: - |
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| a) |
Any malfunction, defect or error in any credit card terminal or other systems of authorization howsoever caused resulting in a failure to determine the total P1(RM) in any PlusOne® Credit Card account or a failure to effect or complete any transaction; or |
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| b) |
Any delay or inability on the part of RHB Bank to perform any of its obligations pursuant to this agreement as a result of any electronic, mechanical, system, data processing or telecommunication defect or failure, or any other event outside the control of RHB Bank; or |
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| c) |
Any delay, inability or refusal on the part of Senheng® or its subsidiaries to perform any of their obligations to effect or complete any redemption of P1(RM). |
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| 19. |
P1(RM) is not transferable and not exchangeable for cash, voucher or credit. |
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| 20. |
RHB Bank may at its sole and absolute discretion: - |
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| a) |
Deduct or cancel any P1(RM) from any PlusOne® Credit Card account; or
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| b) |
Reject or cancel any redemption requested by a principal PlusOne® Cardholder |
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without giving any reason or notice whatsoever. Without prejudice to the above, no redemption is allowed upon the cancellation of the PlusOne® Credit Card or during an inactive card status as determined by RHB Bank. |
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| 21. |
If there is any conflict or discrepancy between the English text of these terms and conditions and any translation thereof, the English text shall prevail. |
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| 22. |
The terms and conditions of the RHB Credit Card Services VISA Card/MasterCard Cardholder Agreement shall apply mutatis mutandis to the PlusOne® Credit Card and in the event of any conflict or discrepancy between the terms and conditions of the RHB Credit Card Services VISA Card/MasterCard Cardholder Agreement and the terms set out above, the terms set out above shall prevail. |
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| 23. |
RHB Bank reserves the right to amend the terms and conditions set out above from time to time. |
